SPA Manager

Ready to advance your career in luxury spa and wellness management?

As we prepare for our imminent reopening, we are seeking a Spa Manager to join our Wellness Team.

San Clemente Palace Venice – www.sanclementepalace.it

Awarded “Best Hotel in Venice” and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.

Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions.

Serenity permeates the hotel’s Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club, ensuring an unforgettable stay.

The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences.

As we prepare for our imminent reopening, we are seeking a Spa Manager to join our Wellness Team.

Role Description

As Spa Manager, you will oversee the daily operations, service excellence, and strategic development of the Longevity Spa. You will be responsible for leading the spa team, maintaining the highest standards of wellness and guest experience, managing financial performance, and ensuring the spa remains a serene and luxurious retreat for guests.

Your main responsibilities will include:

• Managing all operational aspects of the spa, including treatments, facilities, and retail

• Leading, training, and motivating the spa team to ensure exceptional service delivery

• Overseeing scheduling, reservations, and coordination of spa services

• Ensuring the highest levels of cleanliness, hygiene, and safety across all spa areas

• Developing wellness programs, seasonal offers, and promotional packages

• Managing spa inventory, product ordering, and supplier relationships

• Monitoring revenue performance and supporting budget planning and forecasting

• Implementing service standards and ensuring compliance with company policies

• Handling guest feedback, complaints, and personalized service requests

• Collaborating closely with Rooms, F&B, Marketing, and Events teams

• Maintaining wellness partnerships and staying updated on industry trends

• Preparing operational and financial reports as required

• Ensuring a calm, welcoming atmosphere that reflects the resort’s luxury standards

• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel

What We’re Looking For

• Previous experience as Spa Manager or senior spa supervisor in luxury hospitality

• Strong knowledge of wellness treatments, spa operations, and premium spa brands

• Excellent leadership, customer service, and communication skills

• High level of professionalism, emotional intelligence, and attention to detail

• Ability to manage budgets, targets, and operational KPIs

• Strong organizational and problem-solving abilities

• Proficiency with spa management systems and bookings software

• Fluent in Italian and English (additional languages are a plus)

• Passion for wellness, mindfulness, and delivering extraordinary guest experiences

Additional Information

•  Location: Venice, Italy – Based on San Clemente Island, Venice (daily boat transfers required)

• Type of work: Full time 

• Flexible schedule including weekends, holidays, and peak periods

• You must possess the legal right to work in Italy

What We Offer

• A leadership role within one of Europe’s most prestigious luxury spa environments

• Opportunity to work in a stunning historical property immersed in art, culture, and heritage

• Competitive compensation

• Professional development and wellness-related training opportunities

• Accommodation, meals, uniform, and other on-property benefits

• A dynamic, supportive, and international team environment

Apply Now

Ready to advance your career in luxury spa and wellness management?

📩 Send your CV and cover letter to: recruitment@sanclementepalace.it and quote the reference JIT – Spa Manager in the subject line.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.