Chef De Rang Bamboo Bar / Ristorante

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Chef de Rang in the Food & Beverage department. We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.

MAIN RESPONSIBILITIES

• Attend pre-service briefing for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival
• Meet and greet guests in a professional and efficient manner
• Ensure that mise en place levels are maintained accurately
• Present the menu and wine list
• Take guest food and beverages requirements promoting specials, recording preference and needs
• Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
• Co-ordinate the service of food and beverages efficiently and accurately.
• Respond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager/Supervisor, followed by effective communication.
• Prepare and present bills accurately
• Wish “farewell” to all guests, ensuring guest satisfaction has been reached.
• Possibility to be transfer within the F&B division accordingly to business needs divisions.
• Attend training sessions and meetings as and when required

QUALIFICATIONS AND EXPERTISE

• Previous experience in similar and/or related fields in a 5* Hotel.
• Previous experience in similar or related positions
• Fluency in English and Italian; additional languages are an advantage
• Excellent communication and organization skills
• Able to work calmly & confidently under pressure
• Excellent grooming is required

Applicants must have legal authorization to work in Europe.