Receptionist

KEY RESPONSIBILITIES:

• Greet and seat guests, ensuring a welcoming atmosphere.

• Contribute to establishing the food & beverage outlets as a key destination by delivering tailored service to Cloud 7 hotel Colere guests and daily ski visitors.

• Ensure excellence in service quality, and adherence to Kerten Hospitality's brand standards.

• Process bills and handle payments accurately.

• Maintain cleanliness and organization of dining and service areas, ensuring readiness for each service period.

CONNECTION

• Build rapport with guests by being attentive, approachable, and professional.

• Anticipate customer needs and respond promptly to enhance the dining experience.

• Collaborate with kitchen and bar teams to ensure seamless service.

INNOVATION

• Identify opportunities for improvement in operations.

• Stay ahead of industry trends, introducing innovative concepts and creative dining experiences.

CURATION

• Adapt quickly to customer preferences and special requests.

• Uphold the restaurant’s brand values through consistent and polished service.

LEADING THE WAY

• Ensure compliance with health & safety regulations, setting the benchmark for best practices.

• Take initiatives to resolve customer concerns efficiently and effectively.

• Previous experience in F&B, experience in a ski resort in Europe is highly desirable.

• Fluent in English and Italian.

• Food handling certificate is desired.

• Knowledge of restaurant management software, POS systems, and MS Office Suite is desirable.

• Strong communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Flexibility to work various shifts as per the management needs.

• This opportunity is part-time.