Night Manager

An opportunity has arisen for a Night Manager to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities of this role are:

• Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan.
• Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
• Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests.
• Record major incidents and important information in the Duty Manager’s logbook and ensure the timely and correct completion of the CID report.
• Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs.
• Ensure Guest Services Executives are punctual, well-groomed, and provide a high level of service, including meeting and escorting VIP guests.
• Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary.
• Ensure the Resort’s credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification.
• Adhere to and promote Jumeirah International’s Guiding Principles and Hallmarks, setting an example for colleagues.

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s Degree in Hospitality or any other relevant field.
• Previous experience in similar role in a 5-star hotel.
• Software competencies – Microsoft Office programs (Intermediate | Advanced)
• Leadership and team management skills