Front Desk Agent - Splendido Mare, a Belmond Hotel Portofino

Determinato GE, Liguria Pubblicato 70 giorni fa

Riepilogo offerta

Mansione: Receptionist
Contratto: Determinato
Luogo di lavoro: GE, Liguria
Pubblicato: 70 giorni fa
Scadenza Scaduta
Codice Offerta: 38718
Lingue richieste: Italiano C2 – Padronanza Obbligatorio,
Inglese C1 – Avanzato Obbligatorio
Alloggio: Si
Data Inizio: Immediato
Data Fine:
Persone richieste: 1
Giornata Lavorativa: Tempo pieno

Azienda

Hotel Splendido Spa

16034, Portofino, Genova, Italia

https://www.belmond.com/

Codice azienda: 17631

Tipologia: Hotel

Target clientela: Extra lusso

Vedi tutte le offerte di questa azienda

Descrizione azienda

Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. As part of our Think Global, Act Local approach, we prioritise purchasing food from sustainable sources, run and support educational programmes and follow sustainable practices to reduce our impact on the environment.
Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Splendido and Splendido Mare are two distinctive Belmond hotels located in Portofino, the jewel of the Italian Riviera. For decades, this glamorous Ligurian resort has attracted countless stars and legends seeking a taste of the “dolce vita”. Splendido Mare, located on the town’s Piazzetta, is celebrated for DaV Mare restaurant, a unique collaboration with the famous Cerea family. Up in the hills, Splendido offers the height of indulgence with its fine dining restaurant, La Terrazza. Both encapsulate the spirit of Belmond — a spirit that combines a passion for authenticity, timeless heritage and meaningful experiences in the world’s most stunning locations.
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Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a d...
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L'azienda e il personale

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
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Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine h...
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Descrizione offerta

Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

For the next season, we are looking for Front Desk Agent to join the team. 

The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exemplary customer service skills.

Main duties & responsibilities:

  • Fulfill operations of the Front Desk, according to the company policies and procedures, maintaining high standards at all times;
  • Maintain professional relationship with Guests and Colleagues;
  • He / she will cover several night shift for month;
  • Anticipate Guests’ needs and handle Guests’ complaints;
  • Responsible for cash accounting (payment of guest bills).

Benefits

  • Seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Front Desk Agent
  • Food & lodging for non residents in our Staff House
  • Start date: April 2023 - End date: October 2023, with the aim of a continuous collaboration for next seasons at Hotel Splendido Mare, with a career path

Belmond and you:

  • When you join Belmond, you become part of a global family. We ask you to embrace our core values, follow our directives and reflect the ethos of our group. In return, we ensure our employees enjoy just as many memorable moments as our guests.
  • Benefits include the Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. More importantly, we support you in your career. We make a point of investing in your development and wellbeing to help you reach your full potential.

Requisiti richiesti al candidato

Conoscenze e Abilità necessarie al ruolo

  • At least 2 years of experience in the same role in luxury hotels
  • Good communication skills
  • Ability to handle stressful situations and remain calm under pressure
  • Fluent in Italian and English. A third Language is required
  • High standards of service
  • Knowledge of Microsoft Office package

Other requirements: 


  • Effective and punctual written and verbal communication in order to update relevant colleagues and department.
  • He/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.
  • He/she should be accurate and precise in all duties and checks carried out. He/she demonstrates a sense of urgency and take ownership of one’s tasks and responsibilities.
  • He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations.

Per candidarsi a quest'offerta

Non è possibile candidarsi in quanto l'offerta è scaduta. Vedi le offerte attive.