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Offerta pubblica cod.12645 - Maître - Italian Head Waiter

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Informazioni sull'azienda

Codice azienda

9827

Nome azienda

Apollo Ships Chandlers

Sito aziendale

http://www.oceaniacruises.com/

Luogo di lavoro

America del Nord
Altro

Tipologia

Compagnia di crociera

Target clientela

Alto

Descrizione dell'azienda

Apollo Ships Chandlers, catering company for 2 luxury cruises lines is recruiting Italian Nationality personnel for his Italian restaurants.

On Oceania Cruises www.oceaniacruises.com

Beautiful scenes of the fertile Tuscan countryside adorn Toscana, an artistic expression of the authentic dining experience awaiting guests. Simple yet keenly balanced, Tuscan cuisine evolved from rich family traditions, epitomized within Toscana, where many of our recipes originated with the grandmothers and mothers of our own Italian culinary staff. Similarly, the sommeliers are from long lines of wine-producing families, so they inherently know the characteristics of each vintage to perfectly complement your meal. Presented on elegant, custom-designed Versace china, each dish is a masterpiece that exemplifies the essence of Tuscany. Relish antipasti like Carpaccio of Beef Topped with Aged Reggiano Parmigiano or Sautéed Jumbo Scampi Tenderly Wrapped in Proscuitto San Daniele. Enjoy a traditional Porcini Mushroom Risotto with Caramelized Shallots and Fresh Thyme. Savor delectable entrées such as a Tender Bone-In Milk-Fed Veal Chop Grilled to Perfection and Topped with Sautéed Piedmonte Wild Mushroom Sauce.


On Regent Seven Sea www.rssc.com

La Veranda is the venue for elaborate breakfast and lunch buffets in a more casual atmosphere - al fresco, if you choose. At dinnertime, the setting is light-hearted and festive with an enticing mix of regional specialties served.

Profilo ricercato e condizioni

Qualifica

Maître
Italian Head Waiter

Contratto offerto

Determinato / Stagionale

Giornata lavorativa

Tempo pieno

Descrizione dell'offerta

REPORTS TO: Restaurant Manager
SUBORDINATES: Restaurant Staff


JOB OBJECTIVE
1. To provide guests with quality food and beverage service by managing the restaurants in all aspects.
2. To meet/exceed and anticipate guest expectations, and ensure complete guest satisfaction.
3. To create an overall pleasant dining atmosphere and experience.
4. To become able to efficiently perform all supervision duties on any of the outlets as per schedule or Restaurant Manager’s instructions.


RESPONSIBILITIES
1. Seating arrangements for the guests.
2. Supervises all staff, making sure duties are performed to standard.
3. Fully knowledgeable on the Routes of Service Manual. Ensures use of the same as the base to all staff trainings and respective follow up.
4. Follows the Company’s operations policies, as described in the Restaurant Operations Manual.
5. Coordinates and ensures follow up of any special order or Guest request. Ensures that information is passed to colleges and Restaurant Manager.
6. Supervises, guides and trains staff under his supervision on a daily basis.
7. Assists Restaurant Manager with performance appraisals.
8. Develops and maintains the work schedules and overtime sheets for restaurant staff.
9. Develops and maintains a fair rotation for the restaurant staff “time off”.
10. Responsible for all requisition of sundries, consumables, silverware, glassware and china according to provision schedule.
11. Responsible for minimizing breakage or damage of the above mentioned item, by ensuring follow up of all Company guidelines for safely handling material.
12. Responsible for reporting any breakage or damage to Head Waiter in charge of inventory and Restaurant Manager.
13. Ensures that all tables and trolleys are set up according to standards and that linen and silverware are in clean and good condition.
14. Supervises general cleaning and ensures that his area of supervision is according to company and USPH standards.
15. Has a pro-active approach to problem solving.
16. Maintains guidelines, procedures and training practices set by the Corporate Office.
17. Prepares necessary reports to Restaurant Manager in regards any Guest/Crew incident. These reports must be prepared as soon as possible.
18. Performs all other duties as requested by supervisor
19. To meet Targets /Ratings set by the office

GUESTS
1. Demonstrates genuine concern for guests’ well being at all times.
2. Ensures all guest requests, inquiries and complaints are responded to promptly

FINANCE
1. Requisition approval.
2. Trains and supervises staff to minimize breakage, loss and damage to equipment.
3. Practices preventive maintenance.
4. Must be aware of the revenue aspect of this operation, motivate the crew to always make the necessary effort to achieve the sales target, nevertheless lead them to improve it.

CREW
1. Supervision, training and evaluation of personnel according to company policy.
2. Provides orientation and training.
3. Conducts employee meetings and counseling sessions.
4. Determines and communicates standards of performance to employees.
5. Staff motivation.
6. Performs staff evaluations together with Restaurant Manager.
7. Maintains discipline and ensures staff is aware and understands ship’s rules and regulations.
8. Maintains professional and clear communication skills, using correct language and ensuring fairness and respect to all.
9. Oversees scheduling of staff and assignment of duties.

CLEANING & MAINTENANCE
1. Regular inspections of restaurant service areas to ensure proper organization, cleanliness and maintenance.
2. Continuous U.S.P.H. training of staff and inspections.
3. Ensures department is up to U.S.P.H. standards.

COMMUNICATION
1. Active and continuous communication with Restaurant Manager.
2. Maintains a good relation with other departments.

EDUCATION/EXPERIENCE
1. Previous Head Waiter experience in 5-star operation; hotel, restaurant or ship.
2. Excellent knowledge of food, beverage and international cuisine.
3. Knowledge of U.S.P.H. standards and procedures.

COMPUTER KNOWLEDGE
1. Computer knowledge; Word, Excel

PROFILE
1. Strong leadership skills. Excellent organizational skills
2. Good administrative skills
3. Team player
4. Outgoing personality, open minded and flexible.
5. Well-groomed and neat appearance.
6. Ability to work with international crew.
7. Ability to perform well under pressure.
8. Professional appearance and excellent social skills (smile).
9. Ability to deal professionally with guest complaints.

Persone richieste

20

Orario

Contracts are 6 months on and 2 off

Alloggio

Sì

Data presunta inizio impiego

Immediato

Retribuzione offerta

Salary will be discussed on interview

Scadenza offerta

21/02/2012 18:55:24

Visite

822

Requisiti richiesti ai candidati

Conoscenze linguistiche

Nessuna richiesta

Requisiti minimi

Language Requirements
1. Fluent English
2. Additional languages - German, French, Italian or Spanish highly desirable.

Per proporsi a questa offerta di lavoro

Questa è un'offerta con contatto diretto.
Se lei è interessato, contatti direttamente l'azienda.
Si ricordi di fornire il nome del nostro sito!

Come l'azienda desidera essere contattata

  • E-mail: tfoster@apolloships.com
  • Telefono: No
  • Cellulare: No
  • Fax: No
  • Posta: No
  • Candidatura tramite sito internet: No

Annotazioni di contatto

Please email CV in ENGLISH+ PHOTO+ REFERENCE LETTER
To apply you must be minimum 21 years old and have a valid passport
You must speak English as we have only American guests